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LGPD · Security · Transparency

Privacy Policy of 888ee – Your Data Protected

888ee processes your data with respect and transparency, in full compliance with Brazil's General Data Protection Law (LGPD). Here you'll find exactly what we collect, how we use it, and what rights you have.

Last updated: January 2026
Our Commitments

How 888ee Protects Your Privacy

Six commitments that guide how your personal data is handled on the 888ee platform — from registration to withdrawal.

256-Bit SSL Encryption on Everything

All communication between your device and 888ee's servers is encrypted with 256-bit SSL — the same standard used by Brazilian banks. Your registration data, Pix transactions, deposits, and withdrawals are all protected at the highest level.

Banking-grade standard
Full LGPD Compliance

888ee operates in full compliance with the General Data Protection Law (Law No. 13.709/2018). We collect only the data necessary to provide our services and meet legal obligations — nothing more.

LGPD compliance
No Sale of Data to Third Parties

888ee never sells, rents, or transfers your personal data to third parties for marketing or advertising purposes without your explicit consent. Data is shared with partners solely to deliver the services you have contracted.

Zero data selling
You Control Your Data

As the owner of your data, you have the right to access, correct, port, and request the deletion of your information at any time. Simply send an email to suporte@888ee.best — we respond within 15 days as required by law.

Your LGPD rights
Financial Data with Maximum Security

Information about your transactions via Pix, boleto bancário, credit card, PicPay, and Mercado Pago is stored with strict segmentation and access controls. No 888ee employee has access to your full payment card details.

Data segmentation
Incident Notification

In the event of a security incident that may affect your personal data, 888ee will notify the affected individuals and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD — with full transparency.

Full transparency
Data We Collect

What Information 888ee Collects and Why

888ee collects only what is necessary. Below you'll find the data categories, the purpose of each, and the legal basis that justifies the processing.

Identification Data

Full name, CPF, date of birth, email, and mobile number. Collected at registration. Legal basis: contract performance and compliance with a legal obligation (regulatory KYC).

Address Data

ZIP code, city, state, and full address. Requested during identity verification. Legal basis: compliance with a legal obligation and fraud prevention.

Financial Data

Deposit and withdrawal history, Pix key, partial card details (last 4 digits). We never store your full card number. Legal basis: contract performance.

Platform Activity Data

Bets placed, games accessed, live casino sessions, crash games, slots. Used for personalization and compliance with responsible gambling rules. Legal basis: legitimate interest.

Device Technical Data

IP address, browser type, operating system, device identifiers. Used for security, fraud detection, and regulatory compliance. Legal basis: legitimate interest.

Communication Data

History of interactions via chat, email, and support contacts. Retained for 5 years to ensure service quality and resolve disputes. Legal basis: legitimate interest.

Your Rights Under the LGPD

What You Can Request from 888ee About Your Data

The LGPD gives data subjects clear, enforceable rights. See what you can request from 888ee and how to exercise each right.

Law What it means How to exercise your rights Response timeframe
Access Receive a copy of all your personal data processed by 888ee Email suporte@888ee.best 15 days
Correction Update incomplete, inaccurate, or outdated data Account settings or support 15 days
Anonymization Request that unnecessary data be anonymized or blocked Email suporte@888ee.best 15 days
Portability Receive your data in a structured format for transfer to another service Email suporte@888ee.best 15 days
Deletion Request deletion of data processed based on consent Email suporte@888ee.best Legal limitations
Revocation Withdraw consent given for specific data processing activities Account settings or support Instant
Objection Object to processing carried out on the basis of legitimate interest Email suporte@888ee.best 15 days
Filing a complaint with the ANPD File a complaint with the National Data Protection Authority Gov.br/anpd External authority
Index
1 Who We Are — Your Data Controller

A 888ee is the controller of personal data processed under this Privacy Policy. The platform is responsible for determining the purposes and means of processing users' information, as established in Article 5, Section VI, of the General Data Protection Law (Law No. 13.709/2018 — LGPD).

To exercise any right set out in this Policy or under the LGPD, please contact our data protection team by email at suporte@888ee.best, with "LGPD Request" in the subject line.

By using the 888ee platform — whether for Sports Betting on the Brasileirão, Libertadores, or Superliga de Vôlei, or for live casino games, slots, or crash games — you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of it, you should not create an account or use the platform's services.

2 Personal Data Collected by 888ee

888ee collects personal data in the following situations and categories:

  • At registration: full name, CPF, date of birth, email, phone number, and password (stored as a cryptographic hash — never in plain text);
  • During identity verification (KYC): government-issued ID (RG, CNH, or passport), proof of address, and, where required, a selfie for biometric validation;
  • In financial transactions: Pix key, partial credit or debit card details (last 4 digits and card network), deposit and withdrawal history via Pix, boleto bancário, PicPay, Mercado Pago, and TED transfer;
  • When using the platform: betting history, games accessed, live casino sessions, support interactions, communication preferences;
  • Automatically: IP address, device identifiers (cookie ID, device fingerprint), browser type, operating system, language, screen resolution, and approximate geolocation data (city/state only, not GPS).
Note: 888ee does not collect sensitive data categories such as racial or ethnic origin, religious beliefs, health data, or sexual orientation. Biometric data requested during identity verification is used solely for validation and is not shared with third parties.
3 How We Use Your Data

Personal data collected by 888ee is used exclusively for the following purposes:

  • User account creation and management — identification, authentication, and platform access;
  • Financial transaction processing — deposits via Pix, boleto, card, and withdrawals to Brazilian bank accounts;
  • Regulatory compliance — identity verification (KYC), anti-money laundering (AML) compliance, and responding to judicial orders or requests from competent authorities;
  • Customer support — handling questions, complaints, and requests via live chat, email, or WhatsApp;
  • Security and fraud prevention — detection of unauthorized access, duplicate accounts, and suspicious activity;
  • Experience personalization — display of relevant content (preferred games, VIP Program promotions, Superliga or Brasileirão match alerts);
  • Marketing communications — sending emails and notifications about promotions, bonuses, and platform news, always with an unsubscribe option in every communication;
  • Responsible gambling — monitoring of gambling patterns to proactively identify risky behavior and apply limits in line with the responsible gambling policy.
4 Legal Basis for Processing (LGPD)

All data processing carried out by 888ee is grounded in one of the legal bases set out in Article 7 of the LGPD:

  • Contract performance — processing required to deliver the services you signed up for when creating your 888ee account (Sports Betting, casino, Pix withdrawals);
  • Legal Obligation Compliance — data processed to meet regulatory requirements for the betting sector in Brazil, including Law No. 14.790/2023 and Ministry of Finance regulations;
  • Legitimate interest — platform security, fraud prevention, continuous service improvement, and personalization of the user experience, always in observance of data subjects' rights;
  • Consent — sending marketing communications and optional processing activities. Consent may be withdrawn at any time without affecting access to other 888ee services.
Note: 888ee applies the principle of data minimization — we collect only what is strictly necessary for each purpose. We do not request data that lacks a clear, documented justification.
5 Data Sharing with Third Parties

888ee does not sell or trade your personal data. Sharing occurs exclusively in the situations listed below, always with the necessary contractual and technical safeguards in place:

  • Payment processors — partners responsible for processing transactions via Pix, boleto bancário, credit card, PicPay, and Mercado Pago. They receive only the data necessary to complete the transaction;
  • Identity verification (KYC) providers — specialized companies that validate documents and perform biometric verification. They operate under confidentiality agreements and only process the data provided for that specific purpose;
  • Game providers — providers of live casino games, slots, and crash games available on the platform. They receive anonymized player identifiers, not complete personal data;
  • Authorities and regulatory bodies — when required by law, court order, the Ministry of Finance, the ANPD, or other competent Brazilian authorities. 888ee will require a warrant or formal request before any disclosure;
  • Technical support and infrastructure services — cloud, cybersecurity, and customer service providers. All are contractually required to process data in accordance with 888ee's instructions and the LGPD.
Important: 888ee does not share data with third-party advertising platforms without your explicit consent. You can manage your marketing preferences in your account settings.
6 Data Storage and Retention

Personal data of 888ee users is stored on servers located in Brazil and in countries that offer an adequate level of data protection, as assessed by the ANPD. All storage environments follow physical, logical, and administrative security controls.

Retention periods follow applicable legal and regulatory requirements:

  • Account and identification data — retained for the duration of the account and for up to 5 years after closure, in accordance with betting industry obligations;
  • Financial and transaction data — retained for 5 to 10 years, in accordance with Brazilian anti-money laundering and tax legislation;
  • Platform activity data — retained for up to 3 years after the last recorded activity;
  • Support communications — retained for 5 years for quality assurance and dispute resolution purposes;
  • Cookie data — depending on cookie type, ranging from session cookies (deleted when the browser is closed) to up to 2 years for preference cookies.

Once the applicable retention period has ended, data is securely deleted or irreversibly anonymized.

7 Data Security

888ee implements technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure:

  • Encryption in transit — SSL/TLS 1.3 across all communications between the user and the platform;
  • Encryption at rest — sensitive data stored with AES-256 encryption;
  • Two-factor authentication (2FA) — available and recommended for all users. Adds an extra layer of security to your login;
  • Access control — 888ee staff members only have access to the data required for their specific roles (principle of least privilege);
  • Continuous monitoring — automated intrusion detection systems that monitor for anomalous behavior, with real-time alerts sent to the security team;
  • Penetration testing — periodic security audits conducted by independent specialized firms;
  • Incident response plan — documented procedures for containment, investigation, and notification in the event of a security incident.

No system is 100% secure. That's why 888ee recommends using strong passwords, enabling 2FA, and never sharing your login credentials. If you suspect unauthorized access to your account, contact support immediately via live chat.

8 Cookies and Tracking Technologies

888ee uses cookies and similar technologies to enhance the user experience, ensure session security, and analyze platform performance. The types of cookies used are:

  • Essential cookies — required for the platform's basic functionality. These include login session cookies, language preferences, and security cookies. They cannot be disabled without affecting your use of the platform;
  • Analytical cookies — collect information about how you use 888ee (pages visited, session duration, errors encountered). Data is aggregated and anonymized. These can be disabled in your settings;
  • Personalization cookies — store your display preferences (favorite sports, recent games, match alerts for Brasileirão or Superliga). These can be disabled;
  • Security cookies — detect fraud attempts, multiple accounts, and anomalous behavior. These are essential for protecting your account.

You can manage your cookie preferences in the banner displayed on your first visit, or at any time through the privacy settings in your 888ee account. Disabling analytical and personalization cookies does not affect Sports Betting, casino games, or financial transactions.

9 Your Rights as a Data Subject

The LGPD grants Brazilian users the following rights regarding their personal data processed by 888ee:

  • Access — request confirmation that 888ee processes your data and receive a full copy of the information held;
  • Correction — request the update of incomplete, inaccurate, or outdated data;
  • Anonymization or blocking — request that unnecessary, excessive, or improperly processed data be anonymized or blocked;
  • Erasure — request deletion of data processed based on consent (subject to legal retention limitations);
  • Portability — receive your data in a structured, machine-readable format (CSV or JSON) for transfer to another provider;
  • Information on sharing — find out which entities your data has been shared with;
  • Withdrawal of consent — withdraw consent given for specific processing activities at any time;
  • Objection — object to processing carried out on the basis of legitimate interest when there is a reason related to your particular situation.

To exercise any of these rights, send an email to suporte@888ee.best with the subject line "LGPD Request" and clearly state which right you wish to exercise. 888ee will respond within 15 calendar days, as required by law. For requests that require additional identity verification, the deadline begins after your details are confirmed.

Note on data deletion: Some data cannot be deleted even upon request, as 888ee is legally required to retain it — such as financial transaction records mandated by tax and anti-money laundering legislation. In these cases, 888ee will inform you which data will be kept and for how long.
10 Minor Protection

888ee is a platform exclusively for users aged 18 and over. We do not intentionally collect or process personal data from minors. Registration requires age confirmation and CPF-based identity verification, which technically prevents minors from creating an account.

If 888ee identifies that data from a minor has been inadvertently collected, the information will be immediately deleted and the account will be closed. If you are the guardian of a minor and believe they have created an account on the platform, contact support immediately via live chat or at suporte@888ee.best.

Please note: Betting and casino games are strictly for adults. 888ee invests in age verification technology as part of its commitment to Responsible Gambling and the protection of minors.
11 International Data Transfers

In some cases, user data from 888ee may be transferred or processed on servers located outside Brazil — for example, when using cloud infrastructure services or accessing international live casino game providers.

888ee ensures that any international transfer of personal data takes place only under the circumstances set out in Article 33 of the LGPD:

  • For countries with an adequate level of data protection recognized by the ANPD;
  • For recipients that offer data protection guarantees equivalent to the LGPD through specific contractual clauses;
  • When required for the performance of a contract with the data subject (such as processing international payments).

888ee does not transfer data internationally to countries without adequate privacy protections, and never transfers complete financial data (card numbers, full banking details) outside of Brazil.

12 Changes to this Privacy Policy

888ee may update this Privacy Policy periodically to reflect changes in our services, applicable legislation, or data processing practices. The date of the most recent update is always shown at the top of the document.

Material changes — those affecting data subjects' rights or expanding the purposes of processing — will be communicated by email at least 15 days before the new version takes effect. Changes arising from legal obligations may have a shorter notice period, and users will be notified as promptly as possible.

Continued use of the 888ee platform after an updated version of this Policy is published will be considered acceptance of the new terms. If you do not agree with the changes, you may request account closure before the new version takes effect.

13 Data Protection Officer (DPO) Contact

888ee has appointed a Data Protection Officer (DPO), as required by Article 41 of the LGPD, responsible for handling communications from data subjects and the National Data Protection Authority (ANPD).

To contact the 888ee DPO:

  • Email: suporte@888ee.best (subject line: "DPO – Data Protection")
  • Live chat: available 24 hours a day on the 888ee platform
  • Response time: up to 15 calendar days for LGPD rights requests

888ee's DPO is available to answer questions about how your data is processed, guide you on exercising your rights, and receive communications regarding security incidents or violations of this Policy. All communications are handled in strict confidence.

ANPD: If you are not satisfied with 888ee's response, you may file a complaint directly with the National Data Protection Authority (ANPD), the federal body responsible for overseeing LGPD compliance in Brazil.
Privacy in Practice

Why Data Privacy Matters for 888ee Bettors

When you register on any online platform, you're trusting another company with your personal and financial information. At 888ee, we understand the weight of that trust — and we handle our users' data with the same care we expect them to bring to their own bets: responsibly, thoughtfully, and without taking unnecessary risks.

Registering with 888ee collects only the minimum necessary data: name, CPF, email, and mobile number. This information is used to create your account, confirm you are 18 or older, process your Pix deposits, and ensure withdrawals go to the right bank account — yours. None of this data is sold to advertisers, passed to data brokers, or used for any purpose beyond what is described in this Policy.

Brazil's General Data Protection Law (LGPD) came into effect in 2020 and changed how companies must handle personal information. Before the law, it was common for betting platforms to collect excessive data and use it in ways users were never told about. The LGPD changed that: 888ee is now required to clearly disclose what data it collects, why it collects it, how long it retains it, and who it shares it with. That is exactly what this Policy covers.

One of the biggest questions among Brazilian bettors is identity verification — the KYC (Know Your Customer) process. Many users are surprised when a betting platform asks for a government-issued ID and proof of address. The reason is regulatory: Law No. 14.790/2023, which governs the fixed-odds betting market in Brazil, requires operators like 888ee to verify users' identities before processing withdrawals above certain amounts. This process protects you against fraudulent use of your account and safeguards Brazil's financial system against money laundering.

The security of financial transactions is another cornerstone of 888ee's privacy policy. When you deposit via Pix, boleto bancário, credit card, PicPay, or Mercado Pago, your financial data is transmitted with 256-bit SSL encryption. 888ee never stores your full credit or debit card number — only the last 4 digits and card brand, so you can identify the payment method used. Transaction data is stored on servers with strict access controls and encrypted backups.

Your bets on the Brasileirão, Libertadores, Superliga de Vôlei, or live casino games generate activity data that 888ee uses for two main purposes: personalizing your experience on the platform (surfacing the sports you follow, alerting you to matches involving teams you bet on) and monitoring betting patterns for responsible gambling purposes. This second function reflects a genuine commitment by 888ee — the platform uses activity data to identify signs of problematic behavior and, when needed, proactively reach out or apply limits to protect the user.

Cookie use on 888ee is limited to what is necessary. Security cookies protect your login session and detect unauthorized access attempts. Analytical cookies help the technical team identify errors and improve platform performance. Personalization cookies remember your preferences — such as language and favorite sports. You can disable non-essential cookies in your account settings without affecting your ability to place bets, withdraw via Pix, or access casino games.

If you have any questions about how 888ee handles your data, how to exercise your LGPD rights, or about a security incident that may have affected your account, contact our team via live chat or at suporte@888ee.best. The 888ee team responds in Portuguese, 24 hours a day, without red tape or endless support queues. Privacy and security are commitments we take seriously — not as marketing, but as part of the service we deliver every day.

Secure Payments

Payment Methods Accepted at 888ee

All payments in BRL, with 256-bit SSL encryption on every transaction.

Pix Boleto Bancário Credit Card Debit Card PicPay Mercado Pago TED Transfer Nubank / Itaú / Bradesco
Regulated License
SSL 256-bit
LGPD Compliance
24x7 Support PT
Instant Pix
Responsible Gambling
Frequently Asked Questions

Privacy Questions at 888ee

No. 888ee does not sell, rent, lease, or otherwise commercialize your personal data with third parties for any purpose. Data sharing occurs exclusively with partners that perform services contracted by 888ee — such as payment processors (Pix, boleto, credit card, PicPay, Mercado Pago) and identity verification providers — and only for the specific purpose of each service, under confidentiality agreements. No data is passed to advertising platforms without your explicit consent.

You can request the deletion of your personal data by emailing suporte@888ee.best with the subject line "LGPD Request – Data Deletion". 888ee will respond within 15 days. Please note that some data cannot be deleted due to legal obligations — such as financial transaction records, which must be retained for 5 to 10 years under Brazilian tax and anti-money laundering legislation. In such cases, 888ee will inform you which data will be kept and for how long.

Identity verification (KYC — Know Your Customer) is a legal requirement for betting platforms in Brazil, established by Law No. 14.790/2023 and the regulations of the Ministry of Finance. Its purpose is to confirm that you are over 18 years old, that the CPF provided during registration belongs to you, and that withdrawals are processed to the account holder's bank account. KYC protects you against fraudulent use of your account by third parties and safeguards the Brazilian financial system. All documents are handled with encryption and strict confidentiality.

Yes. 888ee monitors betting and casino activity data for three main purposes: experience personalization (surfacing the sports and games you prefer), security (detecting bonus abuse, duplicate accounts, and fraud), and responsible gambling (identifying patterns that may indicate problematic behavior in order to apply limits or proactively reach out). Monitoring is automated and operates within the legal bases established by the LGPD — legitimate interest and contract performance. Activity data is retained for up to 3 years after the last recorded activity.

You can manage your cookie preferences in the banner displayed on your first visit to 888ee, or at any time in the Privacy section of your account settings. Essential cookies (session security, authentication) cannot be disabled without affecting how the platform functions. Analytical and personalization cookies can be freely disabled — this will not affect your ability to place bets, deposit via Pix, access casino games, or request withdrawals. Third-party advertising cookies require your consent and are disabled by default.
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Bet Safely

Your Data Protected, Your Bets Secure at 888ee

Now that you know how 888ee protects your data, sign up with confidence and claim your welcome bonus of up to R$ 500.00. Pix deposits processed in minutes, Portuguese-language support available 24 hours a day.

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Play responsibly. 18+ only. Data protected under the LGPD.

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